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digital health, Healthcare Business Intelligence in healthcare

Digital health adoption emerged as a key focus area for healthcare payers in 2024. Driven by the need to enhance patient engagement, streamline care delivery, and improve decision-making through technology, payers are embracing new technologies daily, payers are investing in digital health solutions that provide real-time data, improve remote care, and facilitate proactive intervention.

This year, advancements in digital health technologies have been transformative, providing significant benefits for payers, providers, and patients alike. As healthcare payers look toward 2025, we expect to see them focus closely on tracking key outcomes from these innovations to safeguard sustained improvements in care quality and cost-effectiveness.

Here are some of the key digital health technologies making an impact in 2024, along with the measurable outcomes and expectations for the future:

#1 Remote Patient Monitoring (RPM)

RPM services have seen widespread adoption, with expectations that they will reach 30 million patients in the U.S. by the end of 2024. RPM technologies allow for continuous monitoring of patients’ vital signs, health metrics, and daily progress, offering critical early intervention opportunities, particularly for patients with chronic illnesses. RPM’s ability to track post-operative care, mental health, and even preventative wellness is revolutionizing the healthcare space by reducing hospital readmissions and improving overall patient outcomes.

  • Key Outcome: A study from 2023 indicated a 25% reduction in hospital readmissions for chronic disease patients using RPM solutions.
  • 2025 Outlook: Expect expansion in RPM adoption across diverse care settings, especially with advancements in AI-powered analytics that can detect health deterioration sooner.

HealthSnap’s report on RPM growth and impact highlights the significant potential of these systems to reduce costs and improve patient care across populations.

#2 Electronic Health Records (EHR) Integration

The integration of EHRs with digital health platforms, particularly virtual care management systems, continues to be a key factor in improving care coordination and reducing medical errors. EHR systems now play a central role in improving the accuracy of medical records, eliminating delays in treatment, and offering more personalized care plans based on patient history. With better interoperability between EHRs and other digital platforms, payers can gain a clearer picture of patient health, ultimately leading to more efficient care delivery.

  • Key Outcome: Improved data sharing through EHR integration has led to faster treatment times, particularly for chronic disease management and telehealth consultations.
  • 2025 Outlook: Expect greater scalability of EHRs into more complex virtual care models, such as Principal Care Management (PCM) and Chronic Care Management (CCM), as outlined by HealthSnap.

#3 Telemedicine

Telemedicine has become a staple of healthcare delivery, with its widespread adoption accelerated during the pandemic. In 2024, telemedicine remains a vital tool for providing patients with remote access to healthcare professionals via video consultations, messaging systems, and mobile health applications. This not only increases access to care but also helps reduce healthcare costs by allowing patients to seek consultations without the need for in-person visits.

  • Key Outcome: Telemedicine adoption has contributed to a 15% reduction in non-urgent emergency room visits in 2024.
  • 2025 Outlook: Telemedicine’s growth will likely continue, with improvements in reimbursement policies and better integration with wearable devices to track patients’ health in real-time.

#4 Wearable Devices and Mobile Health Apps

Wearable devices, such as fitness trackers and health-focused mobile apps, are playing an increasing role in personalized patient care. In 2024, patients are more empowered to share real-time health data with their healthcare providers, helping them manage chronic conditions or track their progress post-treatment. These devices provide continuous data that, when integrated with RPM or EHR systems, can lead to more proactive care.

  • Key Outcome: Wearable technology has increased patient engagement by 20%, particularly among those with chronic conditions like diabetes and hypertension.
  • 2025 Outlook: The continued expansion of AI in wearable devices will allow for more sophisticated real-time health insights and predictive analytics, offering even more opportunities for early intervention.

Learn more about how mobile health apps are redefining patient care in 2024 through OpenForge.

#5 Machine Learning in Diagnostics and Predictive Analytics

Machine learning (ML) is transforming how healthcare data is analyzed. In 2024, healthcare payers are using ML algorithms to sift through massive datasets, providing insights that were previously inaccessible. ML’s application in diagnostics is improving treatment personalization, allowing for more accurate decision-making and proactive interventions, particularly in predicting patient outcomes and health risks.

  • Key Outcome: Machine learning has been shown to improve diagnostic accuracy by 15%, helping payers and providers to prevent costly complications before they arise.
  • 2025 Outlook: As more healthcare systems adopt machine learning, expect to see the growth of predictive analytics platforms that offer even more personalized patient care and cost savings.

#6 Medical Drones

Though still in its early stages, medical drones are being used to deliver emergency medical supplies to remote or difficult-to-access locations. In 2024, healthcare providers have used drones to deliver blood for transfusions, vaccines, and other essential medications. This innovative solution has expanded access to critical healthcare services, particularly for patients living in underserved or geographically isolated areas.

  • Key Outcome: Medical drones have reduced delivery times for life-saving treatments by up to 60% in rural areas.
  • 2025 Outlook: Expect broader adoption of drones in remote areas, especially as technology improves to enable more efficient and reliable delivery of medications and supplies.

Learn more about medical drones in healthcare through Reasons to Be Cheerful.

#7 Software as a Catalyst for Digital Health Expansion

Finally, software continues to be a key driver of digital health transformation. By expanding the capabilities of hardware such as wearable devices, RPM systems, and telemedicine platforms, software allows for more personalized care experiences and more efficient data collection. Whether it’s through AI, mobile apps, or virtual care platforms, software innovations are critical in scaling these digital health solutions across large populations.

  • Key Outcome: The integration of advanced software solutions has reduced administrative costs for payers by up to 18% in 2024.
  • 2025 Outlook: As healthcare organizations continue to invest in software, expect greater personalization, better patient outcomes, and improved cost management.

As we look to 2025, we believe that the continued focus on digital health will be pivotal in shaping the future of healthcare. By prioritizing the adoption of these technologies and tracking their outcomes, healthcare payers can improve care delivery, reduce costs, and ensure better health outcomes for their patients.