Increasing Patient Satisfaction Through Revenue Cycle Improvement
One element of revenue cycle improvement that will be coming to the forefront with the implementation of patient-centered care is patient loyalty. As a hospital, your staff and facility might provide a patient with top-notch care. Overall, they may emerge healed and satisfied with how they were treated - but then, they get their bill! If your hospital’s billing department isn’t equipped to continue that positive patient experience after the patient is discharged, you may be losing patients.